Swiftcover Insurance Departments
Swiftcover offers online insurance cover for a variety of purposes, including car, vehicle breakdown, home and travel insurances. Customers needing to contact Swiftcover by telephone need to call different numbers depending on the relevant insurance department required.
Car Insurance Claims
Where Swiftcover customers need to contact the company regarding car insurance claims there is a 24 hour claim line, providing access to customer service staff trained to deal with motor insurance claims arising as a result of car accidents, damage to customer vehicles and third party or theft claims. One of the main suggestions the company make to any customer involved in a collision or accident causing damage to vehicles is that they will investigate all details of the incident and customers should not take blame from third parties for any accidental damage.
There is a separate number for car windscreen damage and customers should try to mend chips as soon as they occur, to prevent the windscreen becoming damaged further. Customers wishing to take vehicle insurance coverage while travelling abroad will need to arrange this added coverage prior to driving overseas, and all calls related to overseas’ insurance claims issues should be directed to the relevant phone number.
Car Breakdown Cover
Swiftcover do offer an emergency breakdown assistance service and, in the event of vehicle breakdown, contact is via a freephone number.
Travel Insurance Claims
Nothing’s worse than experiencing theft or damage while travelling and Swiftcover have a 24-hour customer helpline to deal with emergencies that arise while policy holders are travelling, although customers wishing to claim for emergencies in the UK can call a separate dedicated UK travel insurance hotline. When legal advice is necessary the legal helpline is easily contactable.
Pet Insurance Claims
Pet owners who have taken pet insurance with Swiftcover are aware of the peace of mind received from knowing any emergency veterinary bills are covered by their pet insurance and know that claims can be easily made by telephone.
Swiftcover is an online insurance company, offering customers opportunities to complete the relevant insurance details online, pay for insurance premiums securely and make amendments to policies via secure personal customer accounts. There are always times when it’s necessary to contact customer services by phone and making important insurance claims can be more effective when dealt with directly on the telephone.